Our Team
Meet the 1UP team of digital marketing pros that you will be working directly with:
Philip Caines


CEO & Co-Founder
Phil provides vision and leadership for the 1UP team, and helps good organizations become great. He specializes in strategy development, financial planning, and setting goals for the team. Phil also speaks at conferences and co-authored a book on social media marketing for the travel trade.
Outside work, Phil swaps digital planning for spending time with his wife and 2 kids, playing beach volleyball and soccer, and likes to be in the mountains or at the beach.
Samantha Doucette


Project Coordinator
Samantha ensures that the team stays organized and projects run smoothly and on time. As an experienced project coordinator, she excels at problem-solving and thrives on tackling challenges. Samantha’s dedication to accountability keeps everyone on track, contributing to the team’s success.
Outside of work, Samantha cherishes family time, enjoys cooking, and loves being in nature. An avid reader and enthusiastic traveller, she constantly seeks new adventures.
Ivan Gonzalez


PPC & Paid Media Specialist
Ivan brings a wealth of experience and expertise as a PPC & Paid Media Specialist. His knowledge of PPC marketing has helped our clients to achieve outstanding results, and his contribution to our team is invaluable.
Outside of work, Ivan enjoys exploring the world of wine, particularly in his favourite wine region, Slovenia Gorica Verde. He’s also an avid soccer fan, both watching and playing. Above all, Ivan is a dedicated family man, and he loves spending time with his wife and kids.
Tim Hordo


Account Manager
Tim enjoys connecting with clients and helping them navigate the evolving opportunities with digital marketing.
In his downtime, he enjoys too many things to list here, but he mainly enjoys spending time with his family.
Amir Heydari


Sr. SEO Specialist
Amir is a seasoned SEO specialist and former college instructor. He takes a holistic approach to SEO, focusing on attracting searches, fulfilling their needs, and converting them into leads or sales while aligning with business objectives.
In his free time, Amir enjoys outdoor activities like skiing, paddleboarding, and walking in Stanley Park. He’s a well-balanced individual who excels both professionally and personally.
Sanem Le Gresley


Director Of Client Success
Sanem is a seasoned digital strategist with a passion for solving complex business challenges through thoughtful strategy, streamlined operations, and design thinking. With a strong foundation in digital communications and experience leading cross-functional initiatives, she brings clarity and structure to fast-moving projects—always with a creative twist.
When she’s not mapping out strategies or optimizing workflows, Sanem is likely building something with her kids or practicing her fencing footwork.
Julien Simon


Head of Growth & Team Success | Co-Founder
Julien ensures that every member of the team is achieving great goals while leading growth efforts and attracting ideal partners. Specializing in SEO, SEM, analytics, and usability, he has led successful online campaigns for 7-Eleven, CBC Radio, Ramada Hotels, Expedia and other big brands.
When not mining analytics reports for insights, Julien likes to climb or bike up the closest mountain or ski down it.